Bringing home a baby is equal parts awesome and terrifying.
And probably like most first-time parents-to-be
You’ve spent so much time obsessing about childbirth that the struggles of postpartum recovery aren’t even on your radar.
But now that you’ve got baby home, the poop has hit the fan! You’re overwhelmed, sleep-deprived, and probably wondering why it’s so difficult to get your baby to sleep through the night.
Well, the truth is, the REAL reason you haven’t been able to get a good night’s sleep is because you need help. Alllll the help.
You’d never install your baby’s car seat WITHOUT reading the instructions (who knew keeping tiny humans safe would be so complicated) so why do we think that we’ll just naturally know how to care for our babies?!!
Our team of experienced and highly-trained Newborn Care Specialists (aka NCS) can provide you with the support and assistance you need to help your baby sleep longer stretches while giving you the rest and relaxation you deserve. They’ll work with you to develop a customized plan that meets your specific needs and preferences, ensuring that your baby is happy, healthy, and well-rested.
Your night team will handle all baby care overnight while implementing a gentle routine that will help your baby sleep longer stretches. They will feed baby (or bring them to you for feeding), change diapers, burp them and get them back to sleep. This means that you can finally get the uninterrupted sleep you need to feel refreshed and rejuvenated in the morning. Please note your night team will also rest while the baby sleeps.
Your day team will take care of both you and the baby. Whatever questions you have about lactation, umbilical cord care, adjusting to parenthood or just want to talk about your favorite reality TV show, they’re there for YOU. We know that being a new parent can be overwhelming, so we’re here to help you navigate this exciting but challenging time.
Our newborn care specialists typically work in teams of 2 – one person covers day and the other person covers nights. Their shifts are typically 12 hours (i.e. 9 am – 9pm & 9p – 9 am) to ensure your team is well rested and has time for self care. Your family will also need to provide separate, private accommodations (can be at your home or off site) for all out of town candidates so that they can rest during their off time and provide your family with the best care.
that serves as a safe space for all races, cultures, identities, and bodies.
We have zero-tolerance for discrimination and each family that works with us agrees to treat their newborn care specialist and/or sleep consultant with dignity and respect.
We believe in pay equity and here, Black Lives Matter.
We celebrate diversity and are proud to represent some of the best BIPOC postpartum workers in the industry.
If that’s exactly what your family is looking for then…
Whether this is your first (or 3rd) baby, the process I use ensures that you have the right members on your team so your family can seamlessly transition into life with a new baby.
My done-for-you recruiting service to build the baby village of your dreams.
Here’s How It Works:
We meet 1:1 to discuss your families needs, goals and how building a baby team can make your transition into parenthood so much easier.
We draft a winning job description that will wet the appetite of your ideal newborn care specialist (aka NCS) and get them excited about the possibility of working for your family.
We source, screen, interview NCS’ for your position. All candidates go through extensive background checks which include criminal history, child abuse/neglect and employment verification to name a few. Our team also provides weekly updates so you’re always in the loop and feel confident that we’ll meet your timeline.
We present our 3 super star candidates to your family for review. Here you’ll review candidates and decide who you’d like to interview. We’re happy to set interviews up on your behalf or your team can handle this piece of the process. If you’d like to see more candidates, we’ll go back to Step 3.
You interview your top picks. Our team is happy to furnish you with interview questions or also role play interviewing if needed. Once you interview candidates, you’ll provide feedback to our team and let us know who you’d like to hire.
You extend an offer to your candidate(s). You’ll negotiate the terms of employment directly with your NCS and get all the necessary documents signed.
🥂 Pop the champagne and celebrate! Your family has just built their dream baby team. Congrats! 🎉
Happy to invest in a solution that will get their baby team built quicker than they ever could on their own
Decisive and ready to take action NOW because they understand the best in the industry often book up months in advance
Excited to collaborate with an experienced NCS and build a custom care plan tailored to the needs of your family.
Each month we take on just 3 new families.
I’d love to learn more about your family’s needs and see if we’re the right partner for you. I have a few questions, and then we’ll hop on the phone.
During this call, you’ll get all of your questions answered and if your family is selected I’ll welcome you in the Sleep Well. Wake Happy. Newborn care agency. It’d be my honor to help you build the perfect baby team for your 24/7 needs.
Tamiko Kelly is the sleep expert for exhausted parents who want their babies to sleep all night so they can feel like themselves again.
She helps moms actually enjoy motherhood and have time for themselves once the baby is down for the night. Dads have reported waking energized with a new pep in their step after implementing Tamiko’s strategies.
Her courses, The Feel Like Yourself Again Baby Sleep Solution (aka FLYA) and Nap Time Fix, have helped thousands of families all over the world get more sleep.
Since 2008, she has worked 24/7 in the homes of high profile families all over the US. She understands the unique needs of these families and the great finesse required to succeed in these positions.
In 2023, she launched her agency, Sleep Well. Wake Happy. Her agency specializes in matching elite families with expert newborn care specialists and sleep consultants.
She’s an outspoken extrovert, lover of gluten free desserts and a fabulous aunt of 2.
She currently lives in Houston and dreams of buying her first beach house in Oahu.
How Jeanine went from rocking Baby Quinn to sleep to teaching her to fall asleep independently
How new mom Elisa went from worrying that she’d never sleep again to having a newborn that sleeps 12 hours a night
Our team has a variety of training under their belt. Some are certified newborn care specialists, some are doulas but they all have a heart for service. Everyone of our team members has at least 5 years experience caring for newborns, is CPR/First Aid certified, and carries their own insurance. Some of our team members have even taken advanced training in things like RIE, lactation, tongue ties and more. We are definitely qualified to help your growing family 🙂
No, with the following exception. For those families with medically fragile babies, we’re happy to partner you with a registered nurse (RN) on our team who would be happy to provide awake care until your little one is cleared by their pediatrician. Our providers’ awake care rates typically start at $80/hr with a maximum of 4 weeks coverage. If additional coverage is needed, please discuss this with your provider during your interview.
Yes. Most of our team members are happy to provide you with a grocery list or chat with your chef about meal selections. Please discuss the logistics of how you’d like this be handled during the interview process.
We help all families feed their babies WITHOUT judgment. We’d be happy to help you with pumped milk, donor milk, formula or a combination of all 3. We’d help to prepare the bottles for feeding and of course clean up everything once feeding is done. We’re also there to provide suggestions on feeding techniques and positioning for those families who need that support.
Our families typically work with us for a minimum of 6 weeks and we have some families engage us for 3 months or longer. Our goal is to help you feel confident in your ability to care for your baby once our time together has ended.
Your night team will handle all baby care overnight while implementing a gentle routine that will help your baby sleep longer stretches. They will feed baby (or bring them to you for feeding), change diapers, burp them and get them back to sleep. This means that you can finally get the uninterrupted sleep you need to feel refreshed and rejuvenated in the morning. Please note your night team will also rest while the baby sleeps.
Our agency was started by Tamiko Kelly who worked 24/7 for 15+ years in the homes of high profile and high net worth families all over the US. She understands the finesse needed to succeed in these positions is committed to matching families with high quality newborn care. Our team reflects the diversity of our community and we are happy to have some of the best NCS on our roster. We look forward to working with your family!
We advise all families to pay their NCS as W2 employees. Your family would be their employer and responsible for all tax withholdings. Should you need help setting up employee payroll, we’d be happy to connect you with one of our preferred vendors.
12 hours. We typically staff our providers in teams of 2. One person works a 12 hour day shift and the other person works a 12 hour night shift. This ensures your team is well rested and provides your family with outstanding care.
Yes. If you are open to interviewing out of state candidates for your position, you’ll need to provide them with accommodations. Typical accommodations include a separate room for use in your home during their off time with a bed and private bath. You may also provide separate accommodations at an off site location like a hotel. It’s also a nice touch to provide your NCS with access to a vehicle so they can explore your beautiful city during their time off.
At this time we don’t provide just overnight support and here’s why. We’ve found that families need more support adjusting to parenthood. We wanted to fill that gap and build a team that’s here to support you during the exciting (but sometimes overwhelming) time. We’ll be there to support during the day and then help you get some rest at night.
Your day team will take care of both you and the baby. Whatever questions you have about lactation, umbilical cord care, adjusting to parenthood or just want to talk about your favorite reality TV show, they’re there for YOU. We know that being a new parent can be overwhelming, so we’re here to help you navigate this exciting and sometimes challenging time.
At this time, this answer is no. We prefer to connect families with our awesome team members and let them handle the payment side of things.
Our agency requires a minimum 6 week contract to engage our services. Based on a provider rate of $50/hr, with 2 NCS working 12 hour shifts, 7 days per week for a 6 week contract, your investment would be as follows:
Yes you absolutely can. We recommend having your NCS work 24/6 or 24/5 so they can rest and provide your family with the best care. Your family would just be responsible for covering their 6 hour break daily. Typically our team members will need at least one week off for contracts of 12 weeks or longer. Lastly, your family would also be responsible for covering any sick/personal days your NCS may need during your contract.